Vendor Complaint Review Process – British Columbia & Our Government Forms

The Vendor Complaint Review Process (VCRP) is designed to identify opportunities to improve procurement processes and procedures, and:

is limited to issues of policy compliance and procedures;
is not available for issues related to any parties' performance or conduct during a contract and other operational activity;
does not limit or impair the rights of any complainant to seek a review through any other process;
is limited to the process used to evaluate responses to a specific procurement and how the evaluation criteria were applied, but may not include issues pertaining to individual point ratings given by an evaluation committee to a procurement's specific evaluation criteria;
will not result in any financial compensation being provided to the complainant.

Additional information on the VCRP is located in the Core Policy and Procedures Manual (CPPM) Procurement Policy Chapter and Procedure N: Vendor Complaints.

VENDOR INFORMATION

Name of Authorized Representative*

Title of Authorized Representative*

Legal Name of Company / Organization*

Address (street address or PO Box number)*

City*

Postal Code*

Province*

Country*

Business Phone*

Alternate Phone

Email Address*

Fax Number

Name of Country*

State*

Other Province / State etc.*

Solicitation or Contract Number

PROVIDE THE FOLLOWING INFORMATION

(1) Description of the project, subject and nature of the complaint (How was your business impacted?)*

(2) Background leading to the complaint (initial actions and ministry response, relevant dates, and the actions of the parties)*

(3) Who you have dealt with to date, regarding the complaint (include their names, titles, phone numbers)*

(4) Describe any other actions you have taken, such as other complaint processes initiated*

FOIPPA COLLECTION NOTICE
Your personal information will be collected for the purpose of reviewing your vendor complaint. If you have any questions about the collection of this personal information, please contact: Senior Procurement Governance Advisor of the Office of the Comptroller General, at 617 Government Street, PO Box 9413, Victoria BC, V8W 9V1, or at 778 698-5400.

This information is being collected by the Office of the Comptroller General under section 26(c) of British Columbia's Freedom of Information and Protection of Privacy Act.

SIGNATURE

Choose Specific Ministry*

Complaints may be submitted to the Office of the Comptroller General if they have not been satisfactorily resolved by the applicable ministry first.

Submitted by (type your name)*

Do you have attachments that you would like to provide for this complaint?*

YES
NO

After you Submit the completed form you will be given instructions on how to provide your attachments.

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Ministry Name

FIN 915 WEB Rev. 2025 / 4 / 30

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Ministry Email